How Netflix CEO Reed Hastings learnt about servant leadership

Nathan McAlone, writing for Business Insider, shares a lovely lesson on servant leadership that Reed Hastings, CEO of Netflix, learnt from his first boss:

While working at a startup for two years, [Reed Hastings] says his desk was strewn with old disgusting coffee mugs, which would sometimes mysteriously clean themselves.

Except they didn’t.

One time he got into work early and saw the CEO of the company cleaning his coffee mug in the bathroom.

“Have you been cleaning my mugs all year?” he asked. His boss said he had, and Hastings asked why. His CEO’s response taught him an important lesson about leadership.

“It was the one thing I could do for you,” his CEO told him. “You do so much for the company.”

The full video this story is taken from is available below:

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